If there is one concept that information security experts generally agree on, it is that the human factor is the most vulnerable element of any security system. According to a private sector survey carried out in 2017 by Carnegie Mellon University, the companies consulted estimated, on average, that 27% of the cyber incidents they had suffered in the year had originated from a person belonging to the organization, or insider (Trzeciak, 2019), either as the author of the attack or as an unconscious facilitator.
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